About Your Appointment
What to Expect Before Your Appointment
When you are scheduled to see an OSF Health Cardiovascular Institute provider as a new patient, you will receive the following in the mail to fill out prior to your appointment.
- Appointment letter
- Patient history form
- Personal Representative Designation Form (PRD)
If your appointment is scheduled within the next three days, you will not receive anything in the mail and will be asked to come to your appointment early to fill out these forms. The PRD is a form where you, as the patient, designate any relatives or friends that we can release health information to in the event that someone should need to contact us on your behalf.
You will receive a telephone call a few days before your visit to complete the pre-registration process. At that time, you will be asked if you would like another phone call within 24 to 48 hours of your appointment to remind you of your appointment. If your appointment is scheduled within the next couple of days, you will not receive another call. All registration will be completed when you come in for your appointment.
What to Bring to Your Appointment
Please bring the following to your appointment:
- All your medications in the original containers, including vitamins and herbal supplements you may take
- Your insurance and/or Medicare card
- A completed medical history form
- A government issued photo ID, such as a driver's license
What to Expect During Your Appointment
When you arrive, please check in with the receptionist. We know your time is valuable and make every effort to keep appointments as close to your scheduled time as possible. However, in health care, emergencies sometimes arise. On the rare occasion that your appointment is delayed, we will keep you informed about the delay.
Your first visit will include measurement of weight, blood pressure and pulse, and a review of medications and allergies by a medical office assistant. Then, you will see the provider, who will discuss with your medical history and current condition with you. The provider will also do a physical exam.
检查结束后，医生会和你讨论检查结果和建议。护士将根据需要提供进一步的教育，并审查提供者的建议。
If testing is required, you will meet with the scheduler to make an appointment. The provider will communicate findings and recommendations to your primary care provide as well as the referring provider - if the referring provider is not your primary care provider.
Should you have any questions before your appointment, please call the office where your appointment is scheduled. If you have urgent questions or you experience a change in symptoms before visiting OSF HealthCare Cardiovascular Institute, please contact your family provider.
How to Cancel Your Appointment
如果您需要取消预约，我们要求您尽可能提前24小时打电话。如果您不能在24小时前打电话取消，请在您知道您需要取消的时候立即打电话。其他病人可能可以使用你的预约时间。
We look forward to meeting you and serving you with the greatest care and love.